Privacy Policy
Effective Date: 5 June 2026
1. Introduction
Dave’s Early Ford Parts, including Restorer’s Garage, respects your privacy and handles personal information in accordance with applicable Australian privacy laws.
This Privacy Policy explains what information we collect, why we collect it, how we use it, who we may disclose it to, and how you can contact us about your personal information.
2. Personal information we collect
We collect personal information where it is reasonably necessary for our business functions, including responding to enquiries, preparing quotes, managing customer records, supplying parts, and operating Restorer’s Garage.
The personal information we may collect includes:
Identity information: name, account name, username, or similar identifier.
Contact information: email address, phone number, postal address, delivery address, and billing address.
Vehicle information: vehicle make, model, year, body style, engine details, condition, part requirements, restoration details, notes, and any other vehicle information you choose to provide.
Garage and quote information: saved quote lists, project details, selected parts or kits, uploaded notes, customer preferences, and quote history.
Uploaded files: photographs or documents relating to your vehicle, parts, components, or restoration project.
Transaction information: details of quotes, orders, products, services, payments, deliveries, returns, and related correspondence.
Website and technical information: IP address, device information, browser type, pages visited, login activity, cookies, and similar usage information.
Communications information: emails, messages, calls, enquiries, feedback, support requests, and marketing preferences.
We do not intentionally collect sensitive information unless you choose to provide it. You should not upload or send unrelated personal information, sensitive information, or images of people unless it is necessary for your enquiry or quote request.
3. How we collect personal information
We may collect personal information when you:
visit or use our website;
create or use a Restorer’s Garage account;
submit a quote request or enquiry;
upload photos, documents, or notes;
contact us by phone, email, form, message, or in person;
purchase or enquire about parts, kits, or services;
subscribe to communications from us;
interact with our website, systems, or online tools.
We may also collect information from service providers, delivery providers, analytics tools, payment providers, or other third parties where reasonably necessary for our business operations.
4. Why we collect and use personal information
We may collect, hold, use, and disclose personal information for the following purposes:
to identify and communicate with you;
to create and manage your Restorer’s Garage account;
to save and manage your quote lists, project details, and uploaded information;
to assess your vehicle, parts, photos, and requirements;
to prepare quotes, recommendations, and product information;
to supply parts, kits, services, and support;
to manage orders, payments, delivery, returns, and warranty enquiries;
to respond to enquiries, complaints, and customer service requests;
to maintain business, accounting, tax, and administrative records;
to operate, secure, maintain, and improve our website and systems;
to detect, prevent, and respond to misuse, fraud, security incidents, or technical issues;
to send service messages, quote updates, account notices, and administrative communications;
to send marketing communications where permitted, including where you have subscribed or where the communication relates to similar goods or services;
to comply with legal, regulatory, insurance, accounting, and dispute resolution obligations.
5. Uploaded photos and vehicle information
Restorer’s Garage allows you to provide vehicle information and upload photographs or files so we can better understand your vehicle, part requirements, restoration project, and quote request.
Uploaded photos and files may show vehicle details, parts, registration plates, location details, metadata, or other information included in the image or file. We use uploaded information to assess your enquiry, prepare quotes, provide support, and maintain relevant customer records.
Unless a feature clearly states otherwise, Restorer’s Garage uploads are not intended to be public. We do not sell uploaded photos or vehicle information.
6. Marketing communications
We may use your contact details to send you information about products, services, offers, or updates that may be relevant to you.
You can unsubscribe from marketing communications at any time by using the unsubscribe option in the message or by contacting us. We may still send service, account, quote, order, or administrative messages where necessary.
7. Disclosure of personal information
We may disclose personal information where reasonably necessary for the purposes described in this Privacy Policy, including to:
our staff, contractors, and authorised representatives;
IT, website, hosting, database, storage, email, SMS, analytics, and system providers;
payment, accounting, banking, delivery, logistics, and fulfilment providers;
professional advisers, including lawyers, accountants, auditors, insurers, and consultants;
regulators, law enforcement, courts, tribunals, or government authorities where required or permitted by law;
another party as part of a business sale, restructure, merger, transfer, or due diligence process.
We do not sell personal information.
8. Overseas storage or processing
Some of our service providers may store or process information outside Australia. Where this occurs, we take reasonable steps to use reputable providers and to ensure personal information is handled consistently with this Privacy Policy and applicable Australian privacy laws.
9. Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, and disclosure.
Security measures may include access controls, authentication, private file storage, system monitoring, data backups, and limiting access to people who need the information for business purposes.
No website, email, storage system, or online transmission is completely secure. You are responsible for keeping your login details confidential and for ensuring that any information you upload or send to us is appropriate.
10. Data retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including customer service, quote history, order records, accounting, tax, legal, warranty, insurance, and dispute resolution purposes.
Where information is no longer required, we may delete, de-identify, archive, or securely destroy it.
11. Access and correction
You may contact us to request access to personal information we hold about you, or to ask us to correct information that is inaccurate, out of date, incomplete, irrelevant, or misleading.
We may need to verify your identity before responding. We may refuse access or correction where permitted by law.
12. Anonymity and pseudonymity
Where practical, you may browse our website without identifying yourself.
However, we will usually need your personal information to respond to enquiries, prepare quotes, create a Restorer’s Garage account, process orders, arrange delivery, or provide customer support.
13. Cookies and website analytics
Our website may use cookies and similar technologies to operate the website, manage sessions and logins, improve performance, understand usage, and maintain security.
You can disable cookies through your browser settings, but some website features may not work correctly if cookies are disabled.
14. Data breaches
If we become aware of a data breach involving personal information, we will assess the incident and take steps required by applicable law. Where required, we will notify affected individuals and the Office of the Australian Information Commissioner.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The current version will be published on our website with the effective date shown above.
16. Complaints
If you have a concern about how we have handled your personal information, please contact us first so we can review and respond to the issue.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.
17. Contact us
For privacy enquiries, access or correction requests, complaints, or unsubscribe requests, contact us.
18. Governing law
This Privacy Policy is governed by the laws of Victoria, Australia, and applicable Commonwealth laws of Australia.